[Important] Notice Regarding Ticket Refunds for the “Nissy Entertainment Variety Show ~Even If You Can’t Sing, There’s Still Entertainment!~” Performance on Monday, September 21, Which Has Been Canceled
Thank you very much for always supporting Nissy.
We would like to inform you that details regarding ticket refunds have been finalized for the “Nissy Entertainment Variety Show ~Even If You Can’t Sing, There’s Still Entertainment!~” performance scheduled for Monday, September 21, at Pia Arena MM, which was canceled due to the approaching Typhoon No. 25.
Ticket refund procedures and the refund period vary by ticket vendor, so please check the information below based on the vendor where you purchased your tickets.
We are unable to process refund requests outside the designated refund period, so please be sure to complete the necessary procedures within that timeframe.
We sincerely apologize to the audience members who have been looking forward to this performance, and we ask for your understanding.
[Performances Eligible for Refunds]
Nissy Entertainment Variety Show - Even if you can't sing, there is entertainment! ~"
Monday, September 21, 2026
Doors open 15:00 / Concert begins 16:00
Pia Arena MM Concert
[Ticket Refund Details]
■Customers who purchased tickets through the Nissy Entertainment Park Pre-sale (1st and 2nd rounds), Official Pre-sale, mu-mo TICKET Pre-sale (1st and 2nd rounds), mu-mo TICKET General Sale, or the First-Come, First-Served Sale at Venue Box Offices
[Refund Period]
Tuesday, September 29, 2026, at 1:00 p.m. – Tuesday, October 20, 2026, at 11:59 p.m.
〈払い戻し方法〉
Refunds vary depending on the payment method used at the time of purchase.
■Customers Paying by Credit Card
We will issue a refund through the credit card company you used when purchasing the ticket.
*No action is required on your part.
*For customers whose credit card cancellation was not processed successfully, the refund procedure will differ. We will send a separate email to these customers with instructions on how to receive their refund.
*Depending on the credit card company's processing schedule, the charge may be canceled outright, or the charge and refund may occur in different months, meaning the ticket price may be charged first and then refunded later.
*Please note that the timing of when refunds appear varies by credit card issuer, and it may take some time for the refund to show up on your statement. Please check your credit card issuer's statement for details regarding the refund and the date it was processed.
Please note that even if you contact us, we are unable to confirm the processing status with the credit card company or when the transaction will appear on your statement.
*Please note that we do not send individual notifications regarding the completion of refunds.
■ Customers Paying at "7-Eleven Stores" or via "Pay-easy"
To receive your refund, please register your bank account via the "Application Status Confirmation Page" below.
Refunds will not be available after this period, so please be sure to complete the process within the specified timeframe.
*A domestic bank account capable of handling deposits and withdrawals is required for refunds. We cannot transfer funds to overseas banks.
[Application Status Check Page]
Nissy Entertainment Park Pre-sale (Round 1 & Round 2)
https://member2.y-tickets.jp/order_auth/authenticate/00005839?fc=nep
Official Pre-sale / mu-mo TICKET Pre-sale (1st & 2nd Rounds) / mu-mo TICKET General Sale / First-Come, First-Served Sales at Venue Box Office
https://member2.y-tickets.jp/order_auth/authenticate/
If you are unable to find the information above, please use the application number reminder below.
[Application Number Reminder]
https://member2.y-tickets.jp/order_reminder/index/
For details on how to register your payout account and other information, please visit the “Refund Method Inquiry Page” below and enter your ticket’s [Application Number] or [Order Number] to view the details.
[Refund Method Inquiry Page]
https://refundverify.y-tickets.jp/
[How to Check Your Application Number or Order Number]
Ticket winner's e-mail
Payment Completion Email
Refund information e-mail regarding this performance
Application Status Check Page
*All emails are sent to the email address you provided when purchasing your ticket.
*Please note that refunds will not be available after this period. We ask that you allow plenty of time to complete the process.
〈払い戻しに関するお問い合わせ〉
Ticket Office Refund Office
https://info2.y-tickets.jp/inquiry_refund/input
*Please note that simply submitting a request for a refund or providing your bank account information via the contact form does not complete the refund process.
*Please note that it may take several days to receive a response. Please contact us well in advance of the refund deadline, and ensure that the inquiry is made by the person who purchased the ticket.
Customers who purchased at AnyPASS STORE (official resale)
[Refund Period] Tuesday, September 29, 2026, at 1:00 PM – Tuesday, October 20, 2026, at 11:59 PM
<Refund Method
Please register the bank account where you would like to receive your refund.
After the refund request period ends, we will process refunds on a first-come, first-served basis.
For instructions on how to register an account, please refer to the “Register a Bank Account” section on the page below.
https://faq.anypass.jp/anypass/detail?site=VB91N06U&category=7&id=52
*Depending on the financial institution, it may take several days for the funds to be transferred.
*Please note that if there is an error in your registered account information, no refund will be issued.
Even if you have already registered, please double-check to make sure the information is correct.
[Important Notes]
*When registering your account, please be sure to check your passbook or other records to confirm details such as the [branch name], [account holder's name], and [account number] before entering them.
*Please be sure to keep a record of your registered account information so you don’t forget it.
<Help for Resale/AnyPASS
https://faq.anypass.jp
If the help did not solve your problem, please contact us.https://store.anypass.jp/contact
*Notifying us of your bank account or refund request on the Contact Us form will not complete your refund.
■ Customers who purchased tickets through the Ticket Pia presale (Phase 1 and Phase 2)
[Refund Period]
Tuesday, September 29, 2026, at 10:00 a.m. – Tuesday, October 20, 2026, at 11:59 p.m.
〈払い戻し方法〉
① On the Ticket Pia website, go to "My Page," select the ticket you wish to refund, and click the "Register Refund Account" button.
② On the [Account Registration] page, please enter the required information and click the "Confirm Registration Details" button.
③ On the [Confirm Application Details] page, open the account information at the top of the page and be sure to check that the branch name is correct.
④ On the [Confirm Application Details] page, please verify that there are no issues with your application and click the "Submit Refund Request" button.
⑤ A confirmation email will be sent to the email address you provided, so please check your inbox.
〈注意事項〉
Refunds will be issued via [bank transfer]. You can specify the recipient account during the refund process.
https://t.pia.jp/guide/refund_guide/delivery.jsp
〈払い戻しに関するお問い合わせ〉
Ticket Pia:http://t.pia.jp/help/
*Please enter your query using the "Help Search" feature on the Help page.
■ Customers Who Purchased Tickets Through the e+ Pre-sale (Round 1 and Round 2)
[Refund Period]
Tuesday, September 29, 2026, at 10:00 a.m. – Tuesday, October 20, 2026, at 11:59 p.m.
Refund methods vary depending on how you paid for your ticket, so please review the details below.
＜支払方法がクレジットカードの方＞
We will reverse the credit card sales information processed through our company.
You do not need to take any action yourself.
https://eplus.jp/sf/refund1/c-type
＜支払方法がクレジットカード以外の方＞
We will refund the amount using the "Wellnet Money Transfer Service."
We will send you another email from e+ once the procedure becomes available.
On the e+ website, "Application History"A link to the procedure page will also appear there, so please wait a moment."
*You can find instructions on how to proceed here.
https://eplus.jp/sf/refund1/w-type
■ Customers Who Purchased Through the Lawson Ticket Pre-sale (Round 1 and Round 2)
[Refund Period]
Tuesday, September 29, 2026, at 10:00 a.m. – Tuesday, October 20, 2026, at 11:59 p.m.
● Customers who purchased tickets through Lawson Ticket
Please check the URL below.
https://l-tike.com/guide/a_cashpost.html
*Money transfers are processed using the “CASHPOST” service provided by DG Financial Technology Co., Ltd., a money transfer operator regulated by the Financial Services Agency (Money Transfer Operator Registration No.: Kanto Regional Finance Bureau No. 00094).
*If you use domain-specific or email-specific filtering, please add "l-tike.com" and "ent.lawson.co.jp" to your allowed list,
「no-reply@cashpost.jp」を受信出来るよう必ず設定してください。
*Due to system limitations, we are unable to issue refunds for only a portion of the purchased tickets.
Please note that we cannot accept refund requests for reasons other than those listed above.
Inquiries: Lawson Tickethttps://l-tike.com/contact/
