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News

Announcement of substitute performance dates for "10th Anniversary LIVE VIEWING TOUR 2023 -Nissy Meets You-" in Hiroshima, Kagawa and Fukui.

Thank you for your continued support of Nissy.

Due to Nissy's poor health and the Noto Peninsula Earthquake of 2024, the "10th Anniversary LIVE VIEWING TOUR 2023 -Nissy Meets You-" Hiroshima, Kagawa, and Fukui shows were postponed recently, but we are pleased to announce that the replacement shows have been scheduled as follows We are pleased to announce that the following replacement dates have been decided.

Substitute performance schedule
Sunday, January 7, 2024
Hiroshima Bunka Gakuen HBG Hall
Part 1: Doors open 10:00, Concert begins 11:00
Part 2: Doors open 16:00, Concert begins 17:00
↓arrow (mark or symbol)
Monday, March 4, 2024
Hiroshima Bunka Gakuen HBG Hall
Part 1: Doors open 10:00, Concert begins 11:00
Part 2: Doors open 16:00, Concert begins 17:00

Tuesday, January 9, 2024
Rexxam Hall (Kagawa Prefectural Hall) Main Hall
Part 1: Doors open 11:00, Concert begins 12:00
Part 2: Doors open 17:00, Concert begins 18:00
↓arrow (mark or symbol)
Tuesday, March 5, 2024
Rexxam Hall (Kagawa Prefectural Hall) Main Hall
Part 1: Doors open 11:00, Concert begins 12:00
Part 2: Doors open 17:00, Concert begins 18:00

Saturday, January 13, 2024
Fukui Phoenix Plaza
Part 1: Doors open 10:00, Concert begins 11:00
Part 2: Doors open 16:00, Concert begins 17:00
↓arrow (mark or symbol)
Friday, March 8, 2024
Fukui Phoenix Plaza
Part 1: Doors open 10:00, Concert begins 11:00
Part 2: Doors open 16:00, Concert begins 17:00

*Although the performance date has been changed, there will be no change in the opening and show times or venue.

For those who wish to visit
If you wish to attend the substitute performance, the ticket for each applicable performance will remain valid.

There is no need to contact the Ticket Office, Nissy Entertainment Park, or any of the contact points in advance.

However, tickets for the replacement performance will be changed from the originally announced seat numbers.

If you do not agree to the seat number change, please follow the instructions below to complete the refund procedure within the period.

Ticket issuance for the replacement performance will be announced closer to the performance.

Seat numbers for the transfer performances will be displayed around 3:00 p.m. on the day before each performance date.

Customers who wish to receive a refund
For those who unfortunately cannot attend the replacement performance, tickets will be refunded.

Please see below for information on refund methods and the refund period.

*Refunds will not be available after the application period. Please make sure to apply within this period.

■ For those who have set a preference for consecutive seats ■
The pre-set seat requests will be valid for the replacement performance. It cannot be changed.

In the event of a refund, your request for consecutive seating for that ticket will be cancelled.

If the person with whom you have requested to be seated together gives you a refund, you will not be able to request to be seated together again with another person.

*Check the details of the performance on the application status confirmation page for the current availability of seats in a row.
https://member2.y-tickets.jp/order_auth/authenticate/

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Information about refunds

Customers who have purchased through Nissy Entertainment Park advance tickets (1st, 2nd, 3rd, and 4th)
<Receipt period for refunds
January 26, 2024 (Fri.) 15:00 - February 5, 2024 (Mon.) 23:59

<Refund Method
Please enter the order number of the ticket for the performance to be refunded on the "Refund Method Inquiry Page" below, confirm the refund method and precautions, and be sure to complete the refund procedure in person within the period.

If you have tickets for more than one show, you will need to complete the procedure for each order number for each show for which you wish to receive a refund.

Please make sure that you have selected the correct show for which you wish to receive a refund.

<Refund Method Inquiry Page
https://refundverify.y-tickets.jp/

<How to check your order number
Ticket winner's e-mail
Payment Completion Email
Refund information e-mail regarding this performance
Application Status Check Page
https://member2.y-tickets.jp/order_auth/authenticate/

*Various e-mails are sent to the e-mail address registered at the time of ticket purchase.
After the *period, refunds will not be available. Please allow plenty of time for the procedure.

Ticket Office Refund Desk
https://info2.y-tickets.jp/inquiry_refund/input

Please note that Nissy Entertainment Park will not be able to reply to your inquiries if you contact us using the form above.

*Notifying us of your bank account or refund request on the Contact Us form will not complete your refund.

Please note that it may take some time for us to reply. Please contact us from the person who purchased the ticket well in advance of the refund period.

Customers who purchased at AnyPASS STORE (official resale)
<Receipt period for refunds
January 26, 2024 (Fri.) 15:00 - February 5, 2024 (Mon.) 23:59

<Refund Method
Please enter the ticket number for the refund from the "Refund Method Inquiry Page" below, confirm the refund method and precautions, and be sure to complete the refund procedure by yourself within the time period.

If you have tickets for more than one show, you will need to complete the procedure for each ticket number for each show for which you wish to receive a refund.
Please make sure that you have selected the correct show for which you wish to receive a refund.

<AnyPASS STORE Official Resale
https://refundverify.y-tickets.jp/refund/inquiry2/

<How to check your ticket number
Refund information e-mail regarding this performance
*Sent to your email address registered with AnyPASS.

AnyPASS app (details of tickets to be refunded)
*For details, please refer to the "Refund Method Inquiry Page [AnyPASS STORE Official Resale]" above.

<Help for Resale/AnyPASS
https://faq.anypass.jp

If the help did not solve your problem, please contact us.
https://store.anypass.jp/contact

*Notifying us of your bank account or refund request on the Contact Us form will not complete your refund.

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Inquiries
Customers who have purchased through the Nissy Entertainment Park advance tickets (1st, 2nd, 3rd, and 4th)
Ticket Office Refund Office
https://info2.y-tickets.jp/inquiry_refund/input

Customers who purchased at AnyPASS STORE (official resale)
Inquiries about the "AnyPASS" smartphone application
AnyPASS Secretariat
https://store.anypass.jp/contact

Inquiries about the event
Support Contact
https://system.nissy-enter.com/v2/help/fc_contact.aspx?ccode=NEP&help_id=nmy

*Inquiries regarding refunds, seat numbers, and rows of seats will not be answered if you contact Nissy Entertainment Park.
Please contact the appropriate contact point.

We will respond to inquiries as they are received, but it may take some time before we reply. Please understand in advance.
*Please refer to and the special website, and if you have any questions, please contact us using the inquiry form.
*If you are receiving e-mails from the domain of [nissy-enter.com], please change your settings so that you can receive e-mails from the domain of [nissy-enter.com].

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