Information about the refund for "10th Anniversary LIVE VIEWING TOUR 2023 -Nissy Meets You-" at LINE CUBE SHIBUYA, Tokyo
Thank you for your continued support of Nissy.
We would like to announce that we will be accepting ticket refunds for customers who did not attend the LINE CUBE SHIBUYA show in Tokyo due to changes in the event content caused by Nissy's health condition.
Performances subject to the following
January 16(Tue), 17(Wed) at LINE CUBE SHIBUYA
[Eligible Persons
Customers who have tickets for the January 16(Tue.) and 17(Wed.) LINE CUBE SHIBUYA performances but did not attend on those days.
*Refunds will not be issued after you have attended the Tokyo and LINE CUBE SHIBUYA performances.
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Information about refunds
Customers who purchased through the Nissy Entertainment Park advance (1st and 2nd)
<Receipt period for refunds
January 26, 2024 (Fri.) 15:00 - February 5, 2024 (Mon.) 23:59
<Refund Method
Please enter the order number of the ticket for the performance to be refunded on the "Refund Method Inquiry Page" below, confirm the refund method and precautions, and be sure to complete the refund procedure by yourself within the period of time.
Tickets that have already been admitted to the *performance are not eligible for a refund. Refund methods will not be available.
If you have tickets for more than one show, you will need to complete the procedure for each order number for each ticket for which you wish to receive a refund. Please be careful not to miss any procedures.
<Refund Method Inquiry Page
https://refundverify.y-tickets.jp/
＜How to check your order number
Ticket winner's e-mail
Payment Completion Email
Refund information e-mail regarding this performance
Application Status Check Page
https://member2.y-tickets.jp/order_auth/authenticate/
*Various e-mails are sent to the e-mail address registered at the time of ticket purchase.
After the *period, refunds will not be available. Please allow plenty of time for the procedure.
Ticket Office Refund Desk
https://info2.y-tickets.jp/inquiry_refund/input
Please note that Nissy Entertainment Park will not be able to reply to your inquiries if you contact us using the form above.
*Notifying us of your bank account or refund request on the Contact Us form will not complete your refund.
Please note that it may take some time for us to reply. Please contact us from the person who purchased the ticket well in advance of the refund period.
Customers who purchased at AnyPASS STORE (official resale)
<Receipt period for refunds
January 26, 2024 (Fri.) 15:00 - February 5, 2024 (Mon.) 23:59
<Refund Method
Please enter the ticket number for the refund from the "Refund Method Inquiry Page" below, check the refund method and precautions, and be sure to complete the refund procedure by yourself within the period of time.
Tickets that have already been admitted to the *performance are not eligible for a refund. Refund methods will not be available.
If you have tickets for more than one show, you will need to complete the procedure for each ticket number for which you wish to receive a refund. Please be careful not to miss any procedures.
＜AnyPASS STORE Official Resale
https://refundverify.y-tickets.jp/refund/inquiry2/
＜How to check your ticket number
Refund information e-mail regarding this performance
*Sent to your email address registered with AnyPASS.
AnyPASS app (details of tickets to be refunded)
*For details, please refer to the "Refund Method Inquiry Page [AnyPASS STORE Official Resale]" above.
After the *period, refunds will not be available. Please allow plenty of time for the procedure.
<Help for Resale/AnyPASS
https://faq.anypass.jp
If the help did not solve your problem, please contact us.
https://store.anypass.jp/contact
*Notifying us of your bank account or refund request on the Contact Us form will not complete your refund.
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Inquiries
Customers who have purchased through the Nissy Entertainment Park advance (1st and 2nd)
Ticket Office Refund Office
https://info2.y-tickets.jp/inquiry_refund/input
Customers who purchased at AnyPASS STORE (official resale)
Inquiries about the "AnyPASS" smartphone application
AnyPASS Secretariat
https://store.anypass.jp/contact
Inquiries about the event
Support Contact
https://system.nissy-enter.com/v2/help/fc_contact.aspx?ccode=NEP&help_id=nmy
Please note that Nissy Entertainment Park will not be able to respond to inquiries regarding refunds.
Please contact the appropriate contact point.
We will respond to inquiries as they are received, but it may take some time before we reply. Please understand in advance.
*Please refer to and the special website, and if you have any questions, please contact us using the inquiry form.
*If you are receiving e-mails from the domain of [nissy-enter.com], please change your settings so that you can receive e-mails from the domain of [nissy-enter.com].
